Ontrak CCNP R&S-TSHOOT-40Hrs




  • - CCNA – R&S
  • - Describing network fundamentals
  • - Establishing Internet and WAN connectivity (IPv4 and IPv6)
  • - Managing network device security
  • - Operating a medium-sized LAN with multiple switches, supporting VLANs, trunking, and spanning tree
  • - Troubleshooting IP connectivity (IPv4 and IPv6)
  • - Configuring and troubleshooting EIGRP and OSPF (IPv4 and IPv6)
  • - Configuring devices for SNMP, Syslog, and NetFlow access
  • - Managing Cisco device configurations, Cisco IOS images, and licenses

Course Content:

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course that is focused towards individuals who use Cisco products. This course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.

Course Objectives:

  • Plan and document the most commonly performed maintenance functions in complex enterprise networks
  • Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
  • Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  • Practice maintenance procedures and fault resolution in switching-based environments
  • Practice maintenance procedures and fault resolution in routing-based environments
  • Practice maintenance procedures and fault resolution in a secure infrastructure
  • Troubleshoot and maintain integrated, complex enterprise networks

Course Outline:

  • Module 0: Curriculum Overview
  • Module 1: Planning Maintenance for Complex Networks
  • Module 2: Selecting Maintenance and Troubleshooting Tools and Applications
  • Module 3: Planning Troubleshooting Processes for Complex Enterprise Networks
  • Module 4: Maintaining and Troubleshooting Campus Switching-Based Problems
  • Module 5: Maintaining and Troubleshooting Routing Based Solutions
  • Module 6: Maintaining and Troubleshooting Network Security Solutions
  • Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks
  • Labs:
  • TSHOOT-01: Troubleshooting Performance Problems on Switches
  • TSHOOT-02: Troubleshooting Wireless Connectivity
  • TSHOOT-03: Troubleshooting Voice over IP
  • TSHOOT-04: Troubleshooting Video
  • TSHOOT-05: Troubleshooting Multicast
  • TSHOOT-06: Troubleshooting NAT and PAT
  • TSHOOT-07: Troubleshooting DHCP
  • TSHOOT-08: Troubleshooting IPv6, OSPFv3, and RIPng
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